Welcome to Tulips Cookie Shop. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.
Every cookie at Tulips is handcrafted and baked to order. Because of this artistic process, slight variations in color, shape, and design may occur. These variations are a hallmark of our handmade process and are not considered defects.
For custom sugar cookies, a formal quote will be provided based on your specific requirements. This quote is valid for 7 days. Your order is only confirmed and added to our baking schedule once the deposit or full payment (as specified in the quote) is received.
Warning: Our cookies are prepared in a kitchen that handles nuts, wheat/gluten, eggs, and dairy. While we take every precaution to avoid cross-contamination, we cannot guarantee that our products are 100% free of these allergens. It is the customer's responsibility to inform any end-consumers of these potential allergens.
All content on this website, including but not limited to text, graphics, logos, and images, is the property of Tulips Cookie Shop and is protected by South African copyright laws. You may not reproduce or use our branding without express written permission.
Tulips Cookie Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability to you for any product purchased shall be the purchase price of that product.
These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa.
We reserve the right to update or modify these Terms & Conditions at any time. Your continued use of the site following any changes indicates your acceptance of the new terms.
If you have any questions regarding our Terms & Conditions, please contact us at terms@tulipscookieshop.co.za.